COVID-19 Public Transit Safety Tips

COVID-19 Symptoms

If you are experiencing any of the below COVID-19 symptoms, please DO NOT go into work or take public transit today. Transit users who have any of the below signs and symptoms are asked to stay home and self-isolate.
• Cough
• Fever / Chills or Shakes
• Muscle Pain
• Headache
• Runny Nose
• Sore Throat
• Difficulty Breathing
• New Loss of Taste or Smell
• Diarrhea

If you are concerned that you may have been exposed to, or are experiencing symptoms of COVID-19, please visit the Ministry of Health website and take the self-assessment test which will provide recommendations and next steps.

Additional Resource Links:

For current updates, resources and more, please visit:
1) Ministry of Health at
2) Public Health Agency of Canada at
3) Government of Canada at or call 1-833-784-4397
4) Government of Ontario at
5) Toronto Public Health at

Public Transit Passenger Etiquette

  1. Passengers who exhibit signs and symptoms of COVID-19 are asked NOT to take public transit and stay home.
  2. Maintain Physical Distance
    • Passengers are recommended to maintain physical distance while on the transit vehicle and avoid contact with others where possible.
    • Maintain a minimum of 2 metres (6 feet) of distance between passengers during your journey.
  3. Use Personal Protective Equipment whenever possible.
    • Mandatory Face Covering Required: Transit passengers MUST wear a face covering or non-medical mask while on a transit vehicle (where applicable). Please check with your local transit provider for applicable rules and exemptions.
  4. Practice Frequent Hand Hygiene/Sanitization
    • Transit passengers should consider wearing protective gloves while using public transit.
    • Wash hands or sanitize hands as often as possible, especially before and after boarding a transit vehicle.
    • Consider carrying your own personal alcohol-based hand sanitizer or disinfecting wipes.
  5. Payment Options
    • Please pay fares using a PRESTO card when boarding or departing a bus/train at the station or terminal.
  6. Sneeze or cough into your sleeve or cover your mouth and nose with a tissue.
  7. Avoid touching your eyes, nose and mouth.
  8. Be Patient. Transit operators are doing their best to get you where you need to go.

Resource Links:

  1. Face coverings and Non-Medical Mask Information:
  2. Best Practices for Hand Hygiene:
  3. Presto Information:
  4. COVID-19 Self Assessment Tool:
  5. Personal Protective Equipment Information:
  6. COVID-19 GO Transit Safety Tips: